In addition, the companys stock prices also surged by more than 60% during the Pandemic. What are the current. Your email address will not be published. Zoom One. One humble app quickly became the talk of the town, leading to millions of downloads in a very short amount of time. Available statistics during a meeting After you access Statistics for meeting and phone, you can view the diagnostic information in the following tabs: So, a considerable part of the. Last year saw many disruptions in the world of cybersecurity, even as the COVID-19 pandemic continues to recede. (Global Market Insights Inc. 2020) 90% of North American businesses are likely to spend more on video conferencing in 2022. Tinder says regarding 'Zoom' shot up 30-flex, which have 'DoorDash' states tripling. Zoom Revenue Overview Zoom brought in over $882 million in earnings over the last quarter of FY 2021. When looking through all the different stats, you can clearly see patterns emerge during this period. From all of us here at Zoom - THANK YOU! When the pandemic swept through the world at the start of 2020, many institutions and organizations had to adapt including schools. Zoom's meeting capacity is higher at 1,000 max participants versus Microsoft Team's 300 max meeting participant allowance. Moreover, Zooms average daily meeting minutes rose from 10 billion in December 2019 to 300 billion in April 2020. U.S. Market penetration: Monthly U.S. TikTok users have now passed 100 million, equalling 37.36% of America's 267.6 million mobile internet users, an 800% increase in 20 months. Compared to other platforms, Zoom offers more app options to its users. Its important to note that daily meeting participants can be counted more than once. View key performance data for call queues such as SLAs, call volume, wait time, completed/abandoned/missed calls, and more. 41% of Zoom users have worn a nice top but PJ bottoms 26% of Zoom users never (or almost never) shower before hopping on calls 63% of Zoom users prefer taking calls with their camera on 47% of Zoom users believe it's never ok to eat during meetings Top 3 favorite virtual background are: 26% Outdoor landscapes 25% Blurred background How many Zoom meetings happen daily? View total daily usage of Zoom Team Chat in your organization. View the client versions and operating systems currently in use by your Zoom users. Todays post will focus on some of the most impressive. Heres a brief overview of the most intriguing stats we picked out: Our first section goes over some of the general Zoom facts out there, such as how big the platform has become and how popular it is compared to its rivals. According to the Zoom official customer metrics report, 2,916 customers contributing more than $100,000 in trailing 12 months revenue, up approximately 46% from the same quarter last fiscal year. The need for video conferencing software is larger than ever. " Mother Jones defines Mass Shooting as "indiscriminate rampages in public places resulting in four or more victims killed by the attacker." Mass shootings have taken place in workplaces and schools all over the U.S. After that, it became among the most downloaded apps in the US. Moreover, it is expected that the company will generate around $11.2 billion by 2025. Zoom's 2021 Q4 total revenue was $882.5 million, an increase of 369% from the previous year. Learn more about our hybrid event experience. Zoom key statistics Zoom generated $4 billion revenue in 2021, a 53% increase year-on-year Zoom was one of the fastest growing apps of the pandemic; meeting participants increased by 2900% It had 191,000 enterprise customers in 2021 Zoom's valuation exceeded $100 billion during the pandemic, a 383% increase on its value in January 2020 Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. (source). Since 2018, Reddit has seen a 38% growth rate for video content. 6. Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars across mobile, desktop, and room systems. Such a fun stat to look at when you compare it to the previous one. View Zoom Team Chat usage ranked by Top 10 countries. 2. The United States has 50% of Zoom's users. View top issues reported by meetings users and drill down to see users who reported the issue. The number of active social media users is growing at a rate of 6.9 percent in 2022, up 340,000 from 2021. You can find the answers to both of these questions and more below: of minutes dedicated to webinars alone. 46% of emails are opened on a smartphone How Many People Use Email in 2022? The relevant Zoom statistics show that 34.15% of its web traffic comes from the United States, making it the most active country on the platform. Zoom; About Sasha2; User Activity. It is because they have a more significant number of employees and need to hold video conferences more often. Founded in 2011 . In this study, the researcher used random sampling to take samples, namely from 100 students from various faculties. Around 55% of Zoom customers who generate $100,000 or more in revenue start with a free trial. Explore over 1,500 apps in Zoom App Marketplace, Documentation for building on Zooms platform using APIs, Webhooks, and SDKs, Resources that help developers evaluate & build with our solutions, Post your questions and get help from our developer community. Access expert-led tutorials on Zoom products and features. Statista predicts that the number of email users will expand to nearly 4.4 billion by 2023. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. That final stat is a great place to end things and wrap the whole article up. It is a massive increase from the 10 million Daily Meeting Participants in December 2019. of its web traffic comes from the United States, making it the most active country on the platform. Founded in 2011 . Click your profile picture then click Settings . As of February 2021, according to Statista, Zoom had over 10 million daily meeting participants, increasing from just 2 million in December 2019. Wix is one of the most popular website builders with, Uncode is a popular multipurpose WordPress theme that can help, Salient is one of the most popular multipurpose premium WordPress, A detailed Monstroid2 review, pricing, best features, best alternatives that, TheGem Theme is one of the leading WordPress themes that, 24 Best Chatbot Statistics You Should Know About, Users surged by 2900% during the Pandemic, 850 Million daily meeting participants by 2022. Select a participant in the Past Meetings list to view detailed audio, video, screen sharing, and CPU usage information. Host hybrid and virtual events with Zoom Events, Host and attend classes, group events, and more OnZoom. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. or use the Currently Showing selection screen. Placing a Single Bet: Placing a Multiple Bet: Manage bookmakers: . But it gets even crazier when you look at video conferencing as well. Zoom was used across 20 different countries, helping kids keep up with their education. Whether for work or personal use, Zoom has many features that make video conferencing fun and easy. Products. Microsoft Teams statistics show that the company's user base increased 105 million in just three months (from April to July 2021). Engage customers with Zoom Contact Center. came from 2019 to 2020. As of May 2020, Zoom gets more than 45 billion webinar minutes annually. Access statistics from the main desktop client window Sign in to the Zoom desktop client. found out about the app through friends or colleagues. What is surprising is just how many minutes are spent on Zoom annually. During the height of the pandemic, Zoom peaked at a value of just over $100 billion. It increased from 2019 when the app was downloaded around 35 million times. Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars across mobile, desktop, and room systems. Privacy, Security, Legal Policies, and Modern Slavery Act Transparency Statement. Key Slack Statistics 2022 Slack has over 10 million daily users. That is a significant increase of 13.51% on the previous quarter where they generated $777 million. Take a look at Internet statistics in a more detailed manner here. Custodian I (Night Shift) Cuesta College . . Working for TechJury is like a dream come true, combining both his passions writing and technology. By December of 2019, Zoom had 10 million daily participants. The Zoom app was downloaded over 485 million times in 2020 across iOS and Google Play. Zoom Cloud Meetings app users tend to be relatively young. Other interests include Disney, Sports, 80's Nostalgia, LEGO, Star Wars and Tech Gadgets. View meeting and webinar quality (MOS Score) by meetings or participants. Professional, Continuing and Online Learning Update, Training Is In Transition: Why L&D Needs To Adapt, How To Write An eBook For The eLearning Niche Market. Microsoft Teams reached 270 million users in 2022 , up from 145 million it reported in 2021. eLearning Topics That Are Sure To Bring Readers Yuletide Cheer [December 2022 Edition]. CVE-2022-28750. Zooms Net Promoter Score (NPS) was over 70 in 2019. (CDC, 2020). So, heres a look at data on its active users and much more: This doesnt include people using Zoom for personal needs, but it showcases just how many businesses depend on this platform. It is likely due to the increase in remote work and online learning during the COVID-19 Pandemic. Meeting participants grew by, Its almost as though they knew something was coming that would change the business forever! Zoom pricing starts at $14.99 per month and they have an enterprise plan for companies with lots of employees. File storage varies by provider plan; Zoom's top plan offers unlimited. In FY 2020, the company generated $2.65 billion in revenue, which is a 169% jump compared to FY 2019. Our post may contain affiliate links, when you buy through links on our site, we may earn an affiliate commission. (Willis Towers Watson, 2021) As of May 25, 2018 your continued use of our services will be subject to this new Privacy Policy. According to Zooms business data, as of February 2022, they had over 191,000 enterprise customers. And we are pleased to announce that Zoom has been named a Leader in the 2022 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide for the third time in a row! It has over 500,000 business customers, with each one containing numerous users. Developer Forum. . It's no wonder that Zoom was one of the fastest-growing apps during the pandemic. Zoom Rooms is the original software-based conference room solution used around the world in board, conference, huddle, and training rooms, as well as executive offices and classrooms. Everything you need to work together, all in one place. You're invited to Zoomtopia 2022! Moreover, less than 40% of people would be disappointed if Zoom shuts down or stops working. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. Of course, this was just pure luck, but its extremely interesting to look back and see that such significant changes and investments were made in the platform right before it experienced a boom. During this period, we saw the video meetings minutes per year increase thirty times over. out there, covering everything from general facts to revenue and usage. From March to June 2020, Microsoft Teams noticed 894% growth, more than Zoom ( Aternity) Over one million organisations use Microsoft Teams as their default messaging platform. [Top 10 Sites to Watch UFC], How to Remove Soap2Day Virus [Windows and Mac]. The U.S. has had 1,316 school shootings since 1970* and these numbers are increasing. This page may contain links to our partners products and services, which allows us to keep our website This includes both free and paying users and is an increase of 2900% from December 2019. Some of the top Zoom statistics that you need to know about as you start using this popular video conferencing software. Zoom Partners bring Zooms communications platform to market through alliance, sales, and service partnerships. Anyone with a background in marketing will know that this is one of the most inconceivable Zoom stats around. 18. Its almost as though they knew something was coming that would change the business forever! In the second quarter of 2021, Zoom's valuation even exceeded $100 billion. So, heres a section dedicated to that: In the fiscal year 2021, the company earned $2.65 billion. However, they still only count as one active user for the day/month. Your selected monitoring site Site operated by The table below shows whether pollution levels recorded at the site you have selected remained within the Government's Air Quality Strategy Objectives in 2022 (to date).For further basic statistics click on the button below, or for more precise statistics, use the Statistics Calculator. Naturally, youre going to be interested in the numbers relating to how much money the app makes. by Sasha2 2022-12-09 in Meetings latest reply by Sasha2 2022-12-09 We also use third-party cookies that help us analyze and understand how you use this website. But growth really started to surge at the beginning of the COVID-19 pandemic. As an Amazon Associate we earn commissions from qualified purchases. An exact figure is impossible to find until Zoom reveals it themselves. We use cookies to ensure that we give you the best experience on our website. Copyright 2022 Zoom Video Communications, Inc. All rights reserved. As of March 2021, there are 1,500+ apps available for download on the Zoom App Marketplace. in meetings every single day. Therefore, you shouldnt conclude that there are 300 million, To put this into context, 63% of Zooms daily active users turn to the platform for, Anyone with a background in marketing will know that this is one of the most inconceivable. sustainable. It is an increase from 130,000 in September 2020. Over half of the Zoom Cloud Meetings app users are under 35. Get documentation on deploying, managing, and using the Zoom platform. 2 Posts; 0 Solutions; 1 Likes given; 0 Likes received; View all badges. Reddit Has Seen a 38% Growth Rate for Video. During this period, we saw the video meetings minutes per year increase thirty times over. Since March 2020, more and more people have been downloading the Zoom mobile app for the first time. These include productivity apps, security features, and integrations with other business tools. Many of the graphs have arrows to adjust which data is being shown and the information can be exported by clicking the download icon next to a chart. E-learning is time-saving. Discover new ways to use Zoom solutions to power your modern workforce. In addition, they also use other features of Zoom, such as webinars and events, which contribute to the companys revenue. Whether for work or personal use, Zoom is a great way to stay connected with others. 27% of iOS app consumers are aged between 18 and 24. As of April 2020, Zoom has 300 million daily meeting participants. Even with indeed-broadening race, when you look at the 2022 Tinder has been undoubtedly the new earth's extremely winning and you can ubiquitous matchmaking app, and some off analytics is actually brilliant. Such a fun stat to look at when you compare it to the previous one. Half a million Zoom user accounts were compromised and sold on a dark web forum during the first month of the pandemic. You need the right kind of tools to optimize your daily processes, we tack the top software to help you find the right one. Our reviews Director of Marketing by day and I run this little site at night. In a post dedicated to investors, the company revealed earnings of $4.09 billion for the 2022 financial year. Centered on stats from Tinder, during the 2020, mentions out of 'Zoom' into the Tinder messages improved because of the a speed of 29, while states of one's All of us home birth provider DoorDash went right up by the 3 times. This increases from the 35 billion webinar minutes in Q2 of 2020. In the Asia-Pacific region, insurers reported a 52% increase in the use of telehealth access to primary physician/general practitioner services from 4% to 56%. To avoid confusion, monthly active users are only counted once. This cookie is set by GDPR Cookie Consent plugin. In Singapore, 89.5 percent of the population uses social media. Keep your Zoom client up to date to access the latest features. Over 65,000 organizations use Zoom. Tinder mentions out of 'Zoom' increased 29-fold, that have 'DoorDash' states tripling. Theres simply no denying that Zoom flourished as a result of the global pandemic. Zoom's average monthly churn is 3.1%, down from 3.7% in the same period last year. Drill down into meeting quality measurements such as audio, video, screen share quality, modalities used, and any health issues. You're invited to Zoomtopia 2022! For most of the successful social media channels, the US is a huge market with enormous potential. The company's net dollar retention rate was 121% for the quarter. 3. 90,000 different schools turned to the platform for help. The platform is available in 90 countries. In April 2020, during the Pandemic, Zoom got over 3.5 million downloads in a single day which was a record for any app at that time. Salary: $40,524.00 - $44,676.00 Annually Job Type: Full Time Job Number: FY2223-00122 Location: Cuesta College - San Luis Obispo Campus, CA Department: Administrative Services Closing: 1/9/2023 11:59 PM Pacific . Zoom 1 ZOOM1000,URL, ,. . Sure, were looking at growth over a five/six-year period, but to go from 6 billion to 3.3 trillion is staggering. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. 787. ZOOM STAR form for the 5:00 NEWCASTLE Saturday 10 December 2022. It does not store any personal data. In this article, well share impressive Zoom statistics that show just how popular the app has become. 67% of Zoom customers found out about the app through friends or colleagues, while only 6% discovered the platform through search engines. View Mean Opinion Score (MOS) by site or across all sites for both inbound and outbound calling. But, its safe to say that millions of meetings happen daily on this platform. Partner Site Begindot, Copyright 2022 NitDit To get a real sense of the apps user growth, we need to look at the stats focusing on the. links. Zoom was founded in 2011 to bring teams together to get more done in a frictionless video environment. Ten years , Tags: statistics Statistics and Studies zoom, Copyright 2022 All rights reserved | eLearning Industry. A local low-privileged user could exploit this vulnerability to escalate their privileges to root. In his free time (which is pretty scarce, thanks to his three kids), Deyan enjoys traveling and exploring new places. Everything increased from 2020 onwards: , revenue, profits it has all snowballed since then. As the world continues to adopt a remote-working approach, theres every chance this is merely the beginning of more. Deyan has been fascinated by technology his whole life. Everything increased from 2020 onwards: Zoom users, revenue, profits it has all snowballed since then. We will automatically display the best odds from your chosen bookmakers. So, heres a look at data on its active users and much more: This doesnt include people using Zoom for personal needs, but it showcases just how many businesses depend on this platform. One humble app quickly became the talk of the town, leading to millions of downloads in a very short amount of time. are in no way influenced by the companies mentioned. Moreover, it is expected that the company will have around 850 million daily meeting participants by 2022. Zoom Rooms is the original software-based conference room solution used around the world in board, conference, huddle, and training rooms, as well as executive offices and classrooms. The video conferencing market is expected to surpass $50 billion by 2026. Everything you need to work together, all in one place. No other video conferencing software can even come close to competing with figures like these. As always, be sure to check back in the future as I will be updating this post as new and updated stats become available. based on our tests and personal experience with a product/service. Get Best Software Info Right to Your Inbox. Meeting participants grew by 2900% over just one year, meaning that the popularity of Zoom was at an all-time high. 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A great deal more 50 % aside-of Tinder users is actually Gen Z anybody (Forbes, 2020) Europe In Poland, Zoom experienced a peak of 1.3 million downloads in March 2020. How often is Zoom used? Todays post will focus on some of the most impressive Zoom statistics out there, covering everything from general facts to revenue and usage. This cookie is set by GDPR Cookie Consent plugin. View top users of Zoom Team Chat in your organization. The largest share of workers, or 29%, classify their current state as "moderately fatigued," while another 28% say they are "somewhat fatigued." 13% are "barely fatigued," and only 7% claim they feel no Zoom fatigue at all. more than Zoom ( Aternity) Over one . Zoom was founded in 2011 to "bring teams together to get more done in a frictionless video environment." Ten years Drill down to see more granular call quality information. qualified purchases, but this doesnt reflect on our reviews quality or product listings. User Statistics. In the fiscal year 2021, the company earned. Thats shockingly low considering the dominant role search engines play in general business marketing. Moreover, people use it for work (89%), online learning (11%), and then other purposes such as webinars, events, and conferences (5%). This accounts to 80.9% of the total population of US. The demand for distance learning has been increasing steadily. In a post dedicated to investors, the company revealed earnings of. Social media has become one of the most crucial parts of daily internet usage in Singapore. . The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". An at-a-glance view of company and personal locations reported for emergency services. Sort usage by meetings, minutes, participants, groups, participant information, audio type, or department. U.S. These cookies will be stored in your browser only with your consent. Get key usage metrics for Zoom Phone including inbound/outbound calls, completed, answered, and missed calls across all sites or individual sites. Download as image Source: Zoom Research and development $362.99M Sales and marketing $1.14B Enabling exciting new ways to teach, learn, and connect globally, Transforming client engagement and employee experiences, Improving collaboration between agencies, ministries, and constituents, Connecting care, collaboration, and medical innovation, Real-time communication, anywhere in the world, Bridging the in-store and online experiences. As a broader part of the web and video conferencing technology industry, the voice and text messaging communications platform-as-a-service (CPaaS) market is predicted to grow to close to $11 billion USD by 2022. Around 63% of people use Zoom to chat with friends and family. Zoom saw a 383% increase in its value since January 2020. When looking through all the different stats, you can clearly see patterns emerge during this period. View quantified feedback from Zoom Rooms users. Matthew Woodward reports that large enterprises contribute an average of $108,529 in annual revenue. On the contrary, these partnerships often allow us to give you discounts Zoom Connects Influential Business Leaders and Entrepreneurs to Build Back Better Read their Stories Get Inspired Trusted by businesses, loved by people Top-rated on review sites 4.5 /5 out of 4,500+ Reviews 8.5 /10 out of 3,200+ Reviews 4.5 /5 out of 39,000+ Reviews A recognized leader in unified communications Trust Radius 2022 Top Rated Vendor Performance data across users, locations, modalities, and more. The relevant Zoom statistics show that 34.15% of its web traffic comes from the United States, making it the most active country on the platform. So, the same person can log into their account and attend multiple Zoom meetings per day, meaning they contribute many times to the daily meeting participants stat. Year-end number of customers contributing more than $100,000 in trailing 12 months revenue up approximately 66% year over year; Authorization to repurchase up to $1.0 billion of Zoom's Class A common stock; SAN JOSE, Calif., Feb. 28, 2022 (GLOBE NEWSWIRE) -- Zoom Video Communications, Inc. (NASDAQ: ZM), a leading provider of video-first unified communications, today announced financial . Zoom is still the most popular option, boasting far more active daily users than both Google Meet and Microsoft Teams. Moreover, their paying customer base increased from 10,200 in December 2019 to over 600,000 in December 2020. Zoom user statistics show that Zoom is the most used video/audio platform. Cisco WebEx is also quite in demand, with over 324 million users signed up to the platform. The Zoom Client for Meetings for MacOS (Standard and for IT Admin) before version 5.11.3 contains a vulnerability in the package signature validation during the update process. Theres no denying that the global pandemic changed how modern companies operate, and Zoom was at the heart of this. Zoom has over 300 million users in meetings every single day. Top Zoom statistics that you need to know about. During the Pandemic, the apps usage has surged as people work from home and attend school remotely. 1 Posts; 0 Solutions; 0 Likes given; 0 Likes received . You can find the answers to both of these questions and more below: Yes, you read that correctly. + For the first quarter of 2022, Zoom expects to reach between $1.070 billion and $1.075 billion in total revenue. (Enlyft, 2021) The United Kingdom is home to 6% of Zoom's users. Techjury is supported by its audience. Zooms headcount surged from 1,702 full-time employees in 2019 to 2,532 full-time employees in 2020. DMR Stats and Fun facts Pages Technology Statistics and Fun Facts SAAS Statistics and Fun Facts Zoom Statistics and Facts. Zoom has generated more than $4 billion in revenue, which is a jump of 53% when compared to 2020. As the world continues to adopt a remote-working approach, theres every chance this is merely the beginning of more growth for Zoom as a platform. We may earn a commission from Click Statistics . There is a growth of 12.5% ( 30 million active social media users) when compared with the previous year. Also known as Zoom, the company generated revenues of over four billion U.S. dollars in the fiscal year 2022 with its cloud-based software platform that provides both online chat and video. Price of Zoom's shares 2020-2022 Statista Accounts: Access All Statistics. iPhone has an 18% market share in the global smartphone industry as of Q1 2022. In addition, more than 40% of the Fortune 500 companies will use Zoom for virtual meetings in 2020. Network with other Zoom users, and share your own product and industry insights. Number of customers with more than 10 employees: Here is pretty much everything you ever wanted to know about Zoom. In fact. Here are a few of the most interesting Zoom statistics and facts I was able to dig up including user counts. These cookies ensure basic functionalities and security features of the website, anonymously. Why we use zoom app. Zoom Revenue Statistics (2022) + For the forth quarter of 2021, Zoom revenue was $1,071.4 million, up 21% year over year; full fiscal 2022 total revenue of $4,099.9 million, up 55% year over year. View call queue activity and trends over a selected period. Slack was valued at over $13 billion in September 2019. Kids and teenagers could no longer attend their schools. minutes of webinars are hosted on the Zoom platform, 2020 was a big year for Zoom, growing its customer base to over, Our first section goes over some of the general. All the new features will make this video conferencing app even more user-friendly. So it shows how important it is to offer a free trial for your product. stats are from Zoom itself. November 10, 2022 10 min read. This statistic is. In the last quarter of FY 2021, Zoom added revenue of $882 million, an increase of 169% compared to the same period in 2020. Outside of core use, Zoom also announced its $100 million Zoom Apps Fund. Zoom Community. We're constantly inspired by the innovative ways you use Zoom to improve connection, empower teams, and transform the way you work. This score indicates that the company had a delighted customer base who would likely recommend the product to others. Zooms revenue has been growing at a tremendous pace of 117% CAGR from FY 2017 to 2020. Audio/video device usage information, as well as usage and performance details for Zoom Rooms. That final stat is a great place to end things and wrap the whole article up. Posted June 11, 2022. These are followed by 25 to 34-year-old users with 23% and the age group of 35 to 49 at 22%. It is an increase . Webinars are more niche than video conferences, so its no surprise to see this number surpass the one before. Fun fact: 80 million people use Microsoft Teams on their phones. This was up 55% from 2021, showing the continued trend of revenue increasing year after year! In zoom Around 67% of customers discovered Zoom from a colleague or a friend. It just goes to show that the, is absolutely off the charts. So, a considerable part of the Zoom user growth came from educational institutions. The first quarter of 2020 in the U.S. showed a 154% increase in telehealth visits. Other sites include DisneyNews.us and VideoGamesStats.com. Interactive Digital Notebooks: Examples, Tips, and Templates! Microsoft Teams key statistics. In addition, their net income also increased by 575% to reach $270 million. India is second on the list with 5.85% of traffic. Job Description Summary In 2020, Zoom issued 385,200 new licenses. COVID-19 cybersecurity statistics; Cybersecurity statistics FAQ; 2022 cybersecurity trends taking shape. The biggest rise in Zoom usage came from 2019 to 2020. 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