Configuring routers is not something I do every day. This allows the Backup unit to synchronize with the SonicWALL license server and share licenses with the associated Primary appliance. Backup LAN Management IP Address- Configured under High Availability > Monitoring. NoteSonicWALL High Availability cannot be configured using the built-in wireless interface, nor can it be configured using Dynamic WAN interfaces. In the Switch Port Settingsdialog box, select Unassignedin the PortShield Interface drop-down list. High Availability pairs share a single set of security services licenses and a single Stateful HA license. To use this method, perform the following steps: You can remove the association between two appliances on MySonicWall.com at any time. I have already read those steps, but as I commented above everytime I try to register my product with the serial number given I get a mesage which tells me that my serial number is already registered. You can start by registering a new appliance, and then choosing an already-registered unit to associate it with. For more information on how to do that, see After You Register. Without Virtual MAC enabled, the Active and Idle appliances each have their own MAC addresses. When done, disconnect the workstation. NoteYou can remove an appliance from an association at any time. Primary LAN Management IP Address- Configured under High Availability > Monitoring. The Network> PortShield Groups page displays the interfaces as unassigned. https://www.sonicwall.com/support/contact-support/customer-service/. Both can be found in these locations: Register The units are connected with their designated HA ports. This is optional, as you can always manage the Active unit with one static WAN IP address. The configuration tasks on the High Availability> Settingspage are performed on the Primary unit and then are automatically synchronized to the Backup.To configure the settings on the High Availability> Settings page: Login as an administrator to the SonicOS user interface on the Primary SonicWALL. Synchronization provides a way to share SonicWall security services licenses between two appliances when one is acting as a hardware failover system for the other. You can find the serial number on the back of the SonicWALL security appliance, or in the System > Statusscreen of the Backup unit. These licenses are synchronized between the Active and Idle appliances in the same way that all other information is synchronized between the two appliances. The WAN (X1) interfaces are connected to another switch, which connects to the Internet. Serial at Max Registration. This section describes how to add a new appliance from the My Product - Associated Products page of an already-registered SonicWALL security appliance, and associate the two appliances so that they can use High Availability license synchronization. On the My Products page, under Add New Product, type the friendly name for the appliance and the authentication code into the appropriate text boxes, and then click Register. When finished with all High Availability configuration, click Accept. Before you begin the configuration of High Availability on the Primary SonicWALL security appliance, perform the following initial setup procedures. Stateful High Availability is not load-balancing. The WAN virtual IP address and interfaces must use static IP addresses. If you selected an existing HA Secondary unit in Step 3, the available selections here will be HA Secondary units. Stateful High Availability (SHA) provides dramatically improved failover performance. The screen displays only units that are not already Backup units for other appliances. In the Ports Assignmentscreen, select WAN/LAN/HA, and then click Next. 2. The security services settings will be automatically updated as part of the initial synchronization of settings. On SonicWALL appliances that support the PortShield feature, High Availability can only be enabled if PortShield is disabled on all interfaces of both the Primary and Backup appliances. Verify that your product registered successfully and verify the correct appliance and serial number for the parent (or child, if you chose that option). You can click the Serial Number link for the parent product to display the Service Management - Associated Products page and verify that the newly registered appliance is listed as a child product associated with this parent. A photograph of the product label that includes a readable view of the serial number (this helps . To use this feature, you must register the SonicWALL appliances on mysonicwall.com as Associated Products. By submitting this form, you agree to our Terms of Use and acknowledge our Privacy Statement. High Availability allows two identical SonicWALL security appliances running SonicOS Enhanced to be configured to provide a reliable, continuous connection to the public Internet.One SonicWALL device is configured as the Primary unit, and an identical SonicWALL device is configured as the Backup unit. The self-checking mechanism is managed by software diagnostics, which check the complete system integrity of the SonicWALL device. You might need to remove an existing HF association if you replace an appliance or reconfigure your network. The Primary and Backup SonicWALL devices are currently only capable of performing Active/Idle High Availability or Active/Active UTM complete Active/Active high availability is not supported at present. You can associate two SonicWALL security appliances as HA Primary and HA Secondary on MySonicWALL. You can skip this step if you want your new appliance to be a Primary unit itself. This may happen if the product was purchased used or gifted by another user. On the main page under Most Recently Registered Products, click View all registered products. On MySonicWALL, register the replacement SonicWALL security appliance and create an HA association with the original HA Primary, using the replacement unit as the HA Secondary. Minimal impact on bandwidth- Transmission of synchronization data is throttled so as not interfere with other data. You do not need to purchase a second set of licenses for the Idle unit in a High Availability pair. When a failover occurs, all routes to and from the Primary appliance are still valid for the Backup appliance. Select a registered unit and thenadd a new appliance with which to associate it. See Verifying High Availability Statusfor a description of the fields listed in the High Availability Status table. If you registered your SonicWall productat the MySonicWall.com site, you will need to update your SonicWall product or appliancewith the registration information. On the Create Association page, if multiple qualifying existing appliances are displayed, click the radio button to select the unit with which you want to associate the new unit. The Primary appliance synchronizes with the Backup appliance. Backup- Describes the subordinate hardware unit itself. Two appliances configured in this way are also known as a high availability (HA) pair. After the appliances are associated as an HA Pair, they can share licenses. Or, you can start the process by selecting a registered unit and adding a new appliance with which to associate it. Registering Your SonicWall Internet Security Appliance - Registering at MySonicWall.com. To associate two already-registered SonicWALL security appliances so that they can use High Availability license synchronization, perform the following steps: . If your SonicWall registration requires an authentication code, enter the code in the Authentication Code field. However, until you apply the licenses to the appliance, it cannot perform the licensed services. Using a standard Ethernet cable, connect the two interfaces directly to each other. If you contact SonicWall Technical Support to arrange the replacement (known as an RMA), Support will often take care of this for you. my main purpurse is enabling vpn connection to my home network from remote place, to achive this goal should i need to purches additional licence ? Idle- Describes the passive condition of a hardware unit. Register a new appliance, and then choose an already-registered unit to associate it with. This is the default gateway for all devices configured on the LAN. Then a window with the list of your registered appliances will show up. In case of a failover, the following sequence of events occurs: A PC user connects to the network, and the Primary SonicWALL security appliance creates a session for the user. License synchronization is used in a high availability deployment so that the Backup appliance can maintain the same level of network protection provided before the failover. If the firmware configuration becomes corrupted on the Primary SonicWALL, the Backup SonicWALL automatically refreshes the Primary SonicWALL with the last-known-good copy of the configuration preferences. You need to enter this number in the High Availability > Settingspage. Select the Enable High Availability checkbox. This requires that you have an additional routable IP address available. To enable this potential benefit, you must configure hardware failover in the SonicOS UI using the two associated SonicWall appliances. Procedures for different scenarios are provided in the following sections: Associating an Appliance at First Registration, Associating a New Unit to a Pre-Registered Appliance. The failing service is isolated as early as possible, and the failover mechanism repairs it automatically. If you own a SonicWall product and cannot access the registration details because it is already registered to another person (or company) or you have forgotten/lost the details, you will need to get the registration deleted or transferred. To replace an HA Secondary unit, perform the following steps: On MySonicWALL, remove the old HA association. . On the My Products page find the appliance that you want to use as the primary unit. You can register your SonicWall appliances on the My Products page. To copy the license keyset to the clipboard, press. I'll give myself a little slack. The diagnostics check internal system status, system process status, and network connectivity. Login to MySonicWALL. When you register an appliance on MySonicWall.com, a license keyset is generated for the appliance. Registering Your SonicWall Internet Security Appliance - Serial Number. . This serial number is already registered to another customer. Note: Neither the SonicOS Enhanced nor the SonicWall Support licenses can be shared. Qualification of failure is achieved by various configurable physical and logical monitoring facilities described throughout the Task List section. Under normal operating conditions, the Primary hardware unit operates in an Active role. Click the Select All link at the top of the page. All settings will be synchronized to the Idle unit, and the Idle unit will reboot. Stateful High Availability is supported on SonicWALL NSA appliances, but not on SonicWALL TZ series appliances. (You can find the number on the back of the SonicWall security appliance. Mixing and matching SonicWALLs of different hardware types is not currently supported. To use this method, perform the following steps: On the My Products page, under Registered Products, scroll down to find the appliance that you want to use as the existing unit. If you would like us to check your SonicWall appliance for any subscriptions which are due, just enter the serial number and your name & email address and we will email the options available, including costs. Hardware failover license synchronization copies the licenses from the primary SonicWall appliance to the associated secondary appliance. If you receive this error, the serial number will need to be cleared before it can be registered to a new account. The following figure shows a sample Stateful High Availability network. Before you register your SonicWall product, you need its serial number and authentication code. Click the product nameor serial number. After you register the SonicWall, the Friendly Name appears as a hyperlink under Registered SonicWall Products. so, is there any way to re register the product under my name? invoice), they will transfer the device to your account. See Associating Appliances on MySonicWALL for High Availability. Thank you for visiting SonicWall Community. In the event of the failure of the Primary SonicWALL, the Backup SonicWALL takes over to secure a reliable connection between the protected network and the Internet. Select My Products. You can use the SonicOS user interface (UI) to enable hardware failover and configure the two appliances in active/passive mode. As the Primary appliance creates and updates network connection information (VPN tunnels, active users, connection cache entries, etc. Sometimes registration gets error: This serial number is already used with another installation (E1004). This section describes how to add a new appliance on the My Product - Associated Products page to an already-registered SonicWall security appliance, and associate the two appliances so that they can use license synchronization. Power on the Primary appliance, and then power on the Backup appliance. After replacing the failed appliance in your equipment rack with the new unit, you can update MySonicWALL and your SonicOS configuration. On the Service Management - Associated Products page, confirm at the top that the registration was successful, then scroll to the bottom to see the Associated Products and click either HA Primaryor HA Secondaryto display the unit(s) that are now associated with your newly registered appliance. The old Backup unit now becomes the Primary unit. High Availability is only supported on the SonicWALL security appliances running SonicOS Enhanced. Hardware failover license synchronization is currently available when running SonicOS Enhanced on the following SonicWall security appliances: Configure hardware failover license synchronization by associating two SonicWall security appliances as HF primary and HF secondary on MySonicWall.com. High availability license synchronization allows sharing of the SonicOS Enhanced license, the Support subscription, and the security services licenses present on the Primary SonicWALL appliance with the associated Backup appliance. See Replacing a SonicWALL Security Appliance. This step is required when the HA Primary unit has failed, because the licenses are linked to the Primary unit in an HA Pair. See Applying Licenses to SonicWALL Security Appliances for both procedures. The failover to the Backup SonicWALL occurs when critical services are affected, physical (or logical) link failure is detected on monitored interfaces, or when the Primary SonicWALL loses power. When a hardware failover occurs, the Backup appliance is licensed and ready to take over network security operations. The license is shared with the Backup unit. As a first step towards complete Active/Active High Availability, Deep Packet Inspection (DPI) UTM services are migrated to an Active/Active model, referred to as Active/Active UTM. You do not need to purchase a second set of security services licenses for the passive unit in an HA pair. You can disable PortShield either by using the PortShield Wizard, or manually from the Network> PortShield Groups page. Do not make any configuration to the Primarys High Availability interface; the High Availability programming in an upcoming step takes care of this issue. Perform the procedure for each of the appliances while logged into its individual management IP address.To use the PortShield Wizard to disable PortShield on each SonicWALL, perform the following steps: On one appliance of the planned HA Pair, click the Wizardsbutton at the top right of the management interface. Minimal impact on CPU performance - Typically less than 1% usage. The Virtual MAC address allows the High Availability pair to share the same MAC address, which dramatically reduces convergence time following a failover. Follow these steps to view the license keyset on MySonicWall.com and copy it to the appliance: Activating Licenses from the SonicOS User Interface. Technical Support Advisor - Premier Services. This section describes two methods of applying the licenses to a SonicWall security appliance. You must first remove the existing HF association and then create a new association that either uses a new appliance, or changes the parent-child relationship of the two units. | SonicWALL . All pre-existing network connections must be rebuilt. During normal operation, the Primary SonicWALL is in an Active state and the Backup SonicWALL in an Idle state. It is strongly recommended that the Primary and Backup appliances run the same version of SonicOS Enhanced firmware; system instability may result if firmware versions are out of sync, and all High Availability features may not function completely. License synchronization is used during hardware failover so that the secondary appliance can maintain the same level of network protection provided before the failover. On the next screen, you can verify that your product registered successfully and, at the bottom under Parent Product, verify the correct appliance and serial number for the parent (or child, if you chose that option). In the SonicWALL Configuration Summaryscreen, click Apply. Its serial number is automatically displayed in the Primary SonicWALL Serial Number text box. That is why I am not able to get the license file. To enable high availability, you can use the SonicOS management interface to configure your two appliances as a High Availability pair in Active/Idle mode. After a failover to the Backup appliance, all the pre-existing network connections must be re-established, including the VPN tunnels that must be re-negotiated. Backup WAN Management IP Address(Optional) - Configured under High Availability > Monitoring. See Associating an Appliance at First Registration. Take a picture of the bottom of the SonicWALL unit with the serial and model visible, and attach it to the message. This section contains the following subsections: What is High Availability License Synchronization? Note that the Backup appliance of your High Availability Pair is referred to as the HA Secondary unit on MySonicWALL. If your product has an authentication code, type this into the, If your SonicWall registration requires an authentication code, enter the code in the. This is the IP address used for managing the Primary unit over the LAN interface, regardless of the Active or Idle status of the unit. In the body of the email, just say please transfer this unit to: (your sonicwall account email address) Enter the serial number of the unit in the body of the email. Quick Register Certain packet flows on the active unit are selected and offloaded to the idle unit on the HA data interface. On the My Product - Associated Products page, in the text boxes under Associate New Products, type the serial numberand the friendly nameof the appliance that you want to associate as the child/secondary/Backup unit. Before You Register Dynamic WAN clients (L2TP, PPPoE, and PPTP), Deep Packet Inspection (GAV, IPS, and Anti Spyware), IPHelper bindings (such as NetBIOS and DHCP), Dynamic ARP entries and ARP cache timeouts, Security Services and Stateful High Availability. The High Availability pair uses the same LAN and WAN IP addressesregardless of which appliance is currently Active. To manually disable PortShield on each SonicWALL, perform the following steps: On one appliance of the planned HA Pair, navigate to the Network> PortShield Groups page. On the My Products page, under Registered Products, scroll down to find the secondary appliance from which you want to remove associations. You do not need to purchase a second set of licenses for the Backup unit in a High Availability Pair. After you register your appliances on the MySonicWall.com site, you must update your SonicWallSonicWall appliance with the registration information. Enabling Preempt will cause the Primary unit to seize the Active role from the Backup after the Primary has been restored to a verified operational state. This chapter describes how to configure and manage the High Availability feature on SonicWALL security appliances. For SonicWALL appliances that support PortShield, High Availability requires that PortShield is disabled on all interfaces of both the Primary and Backup appliances prior to configuring the HA Pair. Its serial number is automatically displayed in the Primary SonicWALL Serial Number text box. Accessing the management interface with this IP address will log you into the appliance that is Active whether it is the Primary unit or Backup unit. NoteEven if you first register your appliances on MySonicWALL, you must individually register both the Primary and the Backup appliances from the SonicOS management interface while logged into the individual management IP address of each appliance. For information about associating two appliances, see Associating Appliances on MySonicWALL for High Availability. Regards. To back up the firmware and settings when you upgrade, check. On MySonicWall.com, remove the old HF association. In an active/active model, both firewalls share the processing. MySonicWall.com provides several methods of associating the two appliances: You can remove an appliance from an association at any time. Click the product nameor serial number. On the My Products page, under Registered Products, scroll down to find the appliance that you want to use as the parent, or Primary, unit. LAN Virtual IP Address- Configured on the X0 interface of the Primary unit. When Virtual MAC is enabled, it is always used even if Stateful Synchronization is not enabled. This ensures that the Backup appliance is always ready to transition to the Active state without dropping any connections. The diagnostics check internal system status, system process status, and network connectivity. Because the appliances are using the same IP address, when a failover occurs, it breaks the mapping between the IP address and MAC address in the ARP cache of all clients and network resources. After virtual firewall is reinstalled, it needs to be registered. To register a new SonicWall appliance and associate it as a secondary unit to an existing primary unit for failover license synchronization, perform the following steps: To associate two already-registered SonicWall security appliances so that they can use license synchronization, perform the following steps: Associating a New Unit to a Pre-Registered Appliance. A basic configuration procedure is provided below. This can be done by logging into MySonicWall.com from the SonicWall's Management Interface: Registering Your SonicWall Internet Security ApplianceRegistering from the Management InterfaceSerial NumberAuthentication Code, Registering from the Management Interface. The designated high availability interfaces are connected directly to each other using a crossover cable. This includes the SonicOS Enhanced license, the Support subscription, and the security services licenses. When using SonicWALL Global Management System (GMS) to manage the appliances, GMS logs into the shared WAN IP address. When Stateful High Availability is enabled, the Primary appliance actively communicates with the Backup to update most network connection information. The My Products page is shown with the serial number entered above already populated into the appropriate field in the Add New Product section. Or, you can associate two units that are both already registered. If the existing unit is an HF primary or an unassociated appliance, click, If the existing unit is an HF secondary appliance, click, In the SonicOS management interface of the remaining SonicWall security appliance (the backup unit), on the Hardware Failover screen, clear the, Type the serial number for the replacement unit into the. This means simply that the serial number has already been registered to a different account. Failover- Describes the actual process in which the Idle unit assumes the Active role following a qualified failure of the Active unit. Associate two units that are both already registered. ), it immediately informs the Backup appliance. Disabling PortShield with the PortShield Wizard, Synchronizing Settings and Verifying Connectivity. The Virtual MAC setting is available even if Stateful High Availability is not licensed. More like a few times a year. Make sure Primary SonicWALL and Backup SonicWALL security appliances LAN, WAN, and other interfaces are properly configured for seamless failover. Two appliances configured in this way are also known as a High Availability Pair (HA Pair). You should be able to get the device registered under your name. They kept sending me proposals for the TZ300 3-Year CGSS UP. If you clicked Continuewithout selecting a choice for HA Primary in the preceding step, click the radio button under Child Product Typeto select a choice for HA Secondary (Backup unit), and then click Continue. High Availability provides the following benefits: Increased network reliability In a High Availability configuration, the Backup appliance assumes all network responsibilities when the Primary unit fails, ensuring a reliable connection between the protected network and the Internet. This section contains the following subsections: The original version of SonicOS Enhanced provided a basic High Availability feature where a Backup firewall assumes the interface IP addresses of the configured interfaces when the Primary unit fails. You must purchase a single set of security services licenses for the HF primary appliance. NoteIf each SonicWALL has a Primary/Backup WAN Management IP addressfor remote management, the WAN IP addresses must be in the same subnet. Under SonicWALL Address Settings, type in the serial number for the Backup SonicWALL appliance. You can choose any supported appliance on the list, whether it is already an HA Primary or an HA Secondary, or neither. invoice), they will transfer the device to your account. In the Welcomescreen, select PortShield Interface Wizard, and then click Next. Contact SonicWALL Technical Support to transfer the security services licenses from the former HA Pair to the new HA Pair. In this case, you must remove the HF association containing the failed appliance on MySonicWall.com, and add a new association that includes the replacement. Type the serial number for the replacement unit into the Backup SonicWALL Serial Number . The Virtual MAC address greatly simplifies this process by using the same MAC address for both the Primary and Backup appliances. Enter the serial number for the backup SonicWall appliance. Under Parent Product, to remove the association for this appliance, click Remove, wait for the page to reload, scroll down, and then click Remove again. In the left navigation pane, navigate to High Availability > Settings. Lightbulb moment. To configure High Availability, you must configure High Availability in the SonicOS management interface using the two SonicWALL appliances associated on MySonicWALL. Type the serial number for the replacement unit into the Backup SonicWALL Serial Numbertext box. Copying the License Keyset from MySonicWall.com. On the main page, under Quick Register, type the appliance serial number and then press, Select a choice for HF secondary, and then click. The failover to the Backup SonicWALL occurs when critical services are affected, physical (or logical) link detection is detected on monitored interfaces, or when the SonicWALL loses power. To create a free MySonicWall account click "Register". If you selected an existing HA Primary unit or unassociated unit in Step 3, the choices here will all be HA Primary. The Primary and Backup appliances are continuously synchronized so that the Backup can seamlessly assume all network responsibilities if the Primary appliance fails, with no interruptions to existing network connections. On the Create Association Page, click the radio button for the SonicWALL appliance that you want to act as the parent, or Primary, unit in the High Availability pair. On the back of the Backup SonicWALL security appliance, locate the serial number and write the number down. For European customers only (if the serial number of the device is registered to an address within Europe). This section describes how to associate two SonicWALL appliances as a High Availability Pair on mysonicwall.com, and shows an example high availability configuration on SonicOS Enhanced. On SonicWALL appliances that support the PortShield feature, High Availability can only be enabled if PortShield is disabled on all interfaces of both the Primary and Backup appliances. Greetings! This step is required when the HF primary unit has failed, because the licenses are linked to the primary unit in an HF pair. Replacing a failed HA Primary unit is slightly different than replacing an HA Secondary unit. Note that you can also change the associated product (parent) for this child on this page. Upon failure of the Primary unit, the Backup unit will assume the Active role. The only licenses that are not shareable are for consulting services, such as the SonicWALL GMS Preventive Maintenance Service. To register a new SonicWALL security appliance and associate it as a Backup unit to an existing Primary unit so that it can use High Availability license synchronization, perform the following steps: On the main page, in the left pane, in the text box under Quick Register, type the appliance serial numberand then press Enteror click the arrow button. Convergence time is the amount of time it takes for the devices in a network to adapt their routing tables to the changes introduced by high availability. On MySonicWALL, only the Primary unit in the HA pair needs to be licensed. SonicWALL serial numbers are their MAC addresses. TIP: If you have a large number of products, you can sort them . Hardware failover license synchronization is a cost-effective option for deployments that provide high availability by using redundant SonicWall security appliances. Sometimes registration gets error: This serial number is already used with another installation (E1004) Resolution . Basically if you can prove you physically have the device (e.g. By default, this Virtual MAC address is provided by the SonicWALL firmware and is different from the physical MAC address of either the Primary or Backup appliances. When failover occurs, the secondary appliance is licensed and ready to take over network security operations. Copyright 2022 SonicWall. Hardware Failover License Synchronization. Contact SonicWall Technical Support to transfer the security services licenses from the former HF pair to the new HF pair. Related Topics. With Stateful High Availability the Primary unit actively communicates with the Backup on a per connection and VPN level. MySonicWALL provides several methods of associating the two appliances. It is not required that the Primary and Backup appliances have the same security services enabled. Primary WAN Management IP Address (Optional) - Configured under High Availability > Monitoring. Register the replacement SonicWall security appliance and create an HF association with the new primary (original backup) unit as the HF primary, and the replacement unit as the HF secondary. This section provides an introduction to the Stateful High Availability feature. See Associating an Appliance at First Registration. All configuration changes are performed on the Primary appliance and automatically propagated to the Backup appliance. Its serial number is automatically displayed in the Primary SonicWALL Serial Number text box. Connect the Primary SonicWALL and Backup SonicWALL appliances with a CAT5 or CAT6-rated crossover cable. Follow these steps to activate licenses from within the SonicOS user interface: My ProductsManaging Your SonicWall RegistrationsActivating Your SonicWall/Aventail Appliance LicenseService ManagementActivating Security Services from the SonicWall Management Interface, Activating Your SonicWall/Aventail Appliance License, Activating Security Services from the SonicWall Management Interface. See Configuring High Availability in SonicOS. On the Service Management - Associated Products page, scroll down to the Associated Products section. for my home labbing i bought a used tz400 firewall from a person. Type the serial number for the replacement unit into the Backup SonicWALL Serial Number . Lasso Logic branded units ship with a 6- to 8-digit serial number on the side of the unit. Support Services When renewing SonicWall Support Services (including Dynamic Support 8x5, Dynamic Support 24x7 & Software and Firmware Updates), the current expiry date is extended by the term purchased i.e. Click the product name or serial number. The power is unplugged from the Primary appliance and it goes down. The Backup SonicWALL maintains a real-time mirrored configuration of the Primary SonicWALL via an Ethernet link between the designated HA ports of the appliances. If multiple appliances are available for the parent product, click the radio button for the one you want, and then click Continue. To associate two already-registered SonicWALL security appliances so that they can use High Availability license synchronization, perform the following steps: . In the PortShield Wizard Completescreen, click Close. SonicWALL recommends cross-connecting the two together using a CAT5/6 crossover Ethernet cable, but a connection using a dedicated 100Mbps hub/switch is also acceptable. All services you see on the Security Services > Summary screen are shareable, including free trial services. If the timestamps are out of sync and the Idle unit is available, a complete synchronization is pushed to the Idle unit. If the timestamps are in sync and a change is made on the Active unit, an incremental synchronization is pushed to the Idle unit. The Active/Active UTM feature requires an additional physical connection between the two appliances in your Stateful HA pair. You can add a new secondary unit to an existing primary unit, or add a new primary unit to an existing secondary unit. Both the primary and the secondary appliances must be licensed separately. On MySonicWALL, remove the old HA association.See Removing an HA Association. License synchronization allows your network security services to continue uninterrupted during a hardware failover. 2020-08-22 10:09 AM. The connected interface is called the HA Data Interface. Both appliances must be the same SonicWALL model. This section contains the following subsections: The High Availability feature on versions of SonicOS Enhanced prior to 5.5 uses an active-idle model that requires the active firewall to perform all Unified Threat Management (UTM), firewall, NAT, and other processing, while the idle firewall is not utilized until failover occurs. The following tableshows which interface to use for the various SonicWALL security appliance platforms. The following DPI UTM services are affected: When Active/Active UTM is enabled on a Stateful HA pair, these DPI UTM services can be processed concurrently with firewall, NAT, and other modules on both the active and idle firewalls. How Does Stateful High Availability Work? Basically if you can prove you physically have the device (e.g. Cost-effectiveness High Availability is a cost-effective option for deployments that provide high availability by using redundant SonicWALL security appliances. Both procedures are provided in the following sections: To replace an HA Primary unit, perform the following steps: In the SonicOS management interface of the remaining SonicWALL security appliance (the Backup unit), on the High Availability screen, uncheck Enable High Availability to disable it. Replacing a failed HF primary unit is slightly different than replacing a secondary one. Register the replacement appliance and create an HF association with the original HF primary, using the replacement unit as the HF secondary. For example, you could connect X4 on the Primary unit to X4 on the Backup, in which case X4 would be the HA Data Interface. This field is for validation purposes and should be left unchanged. The self-checking mechanism is managed by software diagnostics, which check the complete system integrity of the SonicWALL device. Subscription Check. Optionally, you can manually configure the Virtual MAC address on the High Availability > Monitoring page. The Backup unit does not receive heartbeat messages from the Primary appliance and switches from Idle to Active mode. The same interface must be selected on each appliance. In either case, you must first remove the existing HA association and then create a new association that uses a new appliance or changes the parent-child relationship of the two units. If you will not be using Primary/Backup WAN Management IP address, make sure each entry field is set to 0.0.0.0 (in the High Availability > Monitoring Page) the SonicWALL will report an error if the field is left blank. The label on the bottom of your SonicWall appliance. Use one of the procedures below to apply a license keyset to an appliance. Both units must be registered and associated as a High Availability pair on MySonicWALL before physically connecting them. Register and associate the Primary and Backup SonicWALL security appliances as a High Availability pair on MySonicWALL. This section provides an introduction to the SonicWALL High Availability license synchronization feature. After configuring Stateful High Availability on the appliances in the HA pair, connecting and configuring the HA data interface is the only additional configuration required to enable Active/Active UTM. For complete information about setting up hardware failover, including details about ports and IP address requirements, see the SonicOS Enhanced Administrators Guide for version 3.2 or later. Adjust time or heartbeat settings in the four text boxes. If you add a new service license, the keyset is updated. The Primary and Backup SonicWALL security appliances must have a dedicated connection between each other for High Availability. Make sure that the two appliances are running the same SonicOS Enhanced versions. since the person who doesn know the password word of firewall i had reset the firwall. The following table lists the information that is synchronized and information that is not currently synchronized by Stateful High Availability. High Availability provides a way to share SonicWALL licenses between two SonicWALL security appliances when one is acting as a high availability system for the other. This is the IP address used for managing the Primary unit over the WAN interface, regardless of the Active or Idle status of the unit. 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