Is that what you are trying to do, right? I would like to know it for sure, no guessing. The log doesn't say much about it. You should see a HA Peer Firewall has been updated message at the bottom of the management interface page. There are three main methods to check the status of the High Availability Pair: the High Availability Status window, Email Alerts and View Log. The following sections describe the High Availability > Status page: Active/Standby High Availability Status. The users at that location couldn't browse the internet and the VPN tunnel from that location to the . In the end, it came down to an issue with the ISP at one end. If preempt mode is enabled, the Primary SonicWALL becomes the Active firewall and the Secondary firewall returns to Standby status. To enable link detection between the designated HA interfaces on the Primary and Backup units, leave the Enable Physical . If the Secondary has taken over for the Primary, the status table indicates that the Secondary is currently Active. If preempt mode is enabled, the Primary SonicWALL becomes the Active firewall and the Secondary firewall returns to Standby status. Primary not in a steady state Indicates that HA is enabled and the appliance is neither in the ACTIVE nor the standby state. HA Mode - One method to determine which SonicWALL is Active is to check the HA Settings Status indicator on the High Availability > Settings page. ERROR Indicates that the Primary unit has reached an error condition. STANDBY Indicates that the Secondary unit is passive and is ready to take over on a failover. Keeping up with changes in technology can be as difficult as tracking the growing number of threats.The SonicWall TZ series of firewalls is designed specifically for the needs of SMBs and branch locations, delivering enterprise-class security without the enterprise-grade complexity. Possible values are Yes or No. Differnet HA States shown on Sonicwall are ACTIVE,STANDBY,ELECTION,SYNC,ERROR,REBOOTand NONE. 1996-2022 Experts Exchange, LLC. By integrating automated and dynamic security . If the Primary SonicWALL is operating normally, the status indicates that the Secondary SonicWALL is currently Standby. The possible values are: ACTIVE Indicates that the Primary unit is handling all the network traffic except management/monitoring/licensing traffic destined to the standby unit. Since this is a site-to-site VPN tunnel, you really need to invest in the static IPs on both ends. I will work on this and come up with a article that briefs about what are the possible reasons for the failover to occur. If the Secondary has taken over for the Primary, the status table indicates that the Secondary is currently Active. Now, we have an option to save the logs to a built-in storage module which can help us deduce the reason for failover in a much better way. When High Availability is not enabled, the field displays Disabled. These status are generally seen on both the Appliance GUI under the Monitor| Current Status | High Availability Status and also in Trace Logs . 1. This line only displays when High Availability is enabled. In the event of a failure in the Primary SonicWALL, you can access the management interface of the Secondary SonicWALL at the Primary SonicWALL virtual LAN IP address or at the Secondary SonicWALL LAN IP address. I'll blow it away and try again just to make sure. If the firewall has rebooted, the GUI Logs are wiped out. Go to Device In top menu , navigate to High Availability | Monitoring Settings . These states are used to identify the current status of Primary Sonicwall or Secondary Sonicwall when setup in HA mode and also helps in Troubleshooting. Sonicwall WAN Failover. With Zero-Touch Deployment and simplified centralized management, installation and operation is easy. Primary Disabled Indicates that High Availability has not been enabled in the management interface of this appliance. " Later, when you click Synchronize Settings, it means that you are initiating a full manual synchronization and the Secondary will reboot after synchronizing the preferences. Detect sophisticated threats, including encrypted attacks . I have two identical Pro 3060 units with the same firmware level and connected via Port X5 as described in the setup instructions. If the Primary SonicWALL is Active, the first line in the page indicates that the Primary SonicWALL is currently Active.It is also possible to check the status of the Secondary SonicWALL by logging into the LAN IP address of the Secondary SonicWALL. Differnet HA States shown on Sonicwall are ACTIVE ,STANDBY ,ELECTION ,SYNC ,ERROR, . @shiprasahu93 Thank you for the above detailed information!! It is also possible to check the status of the Secondary SonicWALL by logging into the LAN IP address of the Secondary SonicWALL. Trouble setting up Sonicwall hardware failover. See my comment at the end of the question for more details. Primary Stateful HA Licensed - Indicates if the Primary appliance has a stateful HA license. If preempt mode is enabled, the Primary SonicWALL becomes the Active firewall and the Secondary firewall returns to Standby status. If the Primary SonicWALL is Active, the first line in the page indicates that the Primary SonicWALL is currently Active.It is also possible to check the status of the Secondary SonicWALL by logging into the LAN IP address of the Secondary SonicWALL. This way, you eliminate the public IP address changes as causing the problem. Trust that your network security environment is protected with . Both appliances must be the same SonicWall model, Must be registered under the same mySonicWall.com user account, Stateful HA Synchronized - Indicates if stateful synchronization settings are synchronized between the Primary and Secondary units. sonicwallFwTrapRoot OBJECT IDENTIFIER ::= {sonicwallFwTrapModule 2} "This trap indicates that the firewall have detected a attack. When High Availability is not enabled, the field displays Disabled. Either that are you turn on pre-empt so the primary takes over after it reloads. Figure 50:16 High Availability > Status Page, For additional information on High Availability status and verifying the configuration, see Verifying Active/Active Clustering Configuration, Verifying Active/Active Clustering Configuration. Jul 13th, 2021 at 8:50 AM. ELECTION Indicates that the Primary and Secondary units are negotiating which should be the ACTIVE unit. The Primary State field is displayed on both the Primary and the Secondary appliances. Couldn't do my job half as well as I do without it! To sign in, use your existing MySonicWall account. To use the High Availability feature, you must register both the SonicWall appliances on mySonicWall.com as Associated Products. When viewed on the Primary unit, NONE indicates that the Primary unit is not receiving heartbeats from the Secondary unit. 00:46:38.816: ha - HA Primary [I] : Link change for physical monitoring interface : X4, status : DOWN, 00:46:38.848: ha - HA Primary [I] : Link change for physical monitoring interface : X5, status : DOWN. It's one of these questions I have to take a pass when asked from a customer. The Primary SonicWall and Secondary SonicWall in High Availability Pair when configured go through different states. The log should show the reason. If it's not in the MIB than not likely. When High Availability is not enabled, the field displays Disabled. Possible values are Yes and No. I downloaded and installed the same firmware level that is in the primary then connected them. Note HA enhancements are available in SonicOS 6.0.5. 18:37:59.000: ha - HA Primary [A] : Firewall has become Active. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions. Covered by US Patent. CAUTION: DON'T perform any configuration change while the units are in SYNC or REBOOT state. The SonicWall Network Security Appliance (NSA) series combines the patented SonicWall Reassembly Free Deep Packet Inspection (RFDPI) engine with a powerful and massively scalable multi-core architecture to deliver intrusion prevention, gateway anti-virus, gateway anti-spyware, and application intelligence and control for businesses of all sizes. The SonicWall TZ470 High Availability 02-SSC-6385 firewall is one of the best SMB firewalls that offers superior performance with a simple management interface. The Sample Logs below shows the Election and also shows Link fluctations, 18:37:37.864: ha - HA Primary [I] : In NONE state - Peer was in NONE state, 18:37:37.912: ha - HA Primary [I] : In ELECTION state - Peer was in NONE state, 18:37:47.160: ha - HA Primary [I] : In ELECTION state - Peer was in NONE state. I am trying to set up a SonicWall hardware failover system. The SonicWall TZ series of firewalls is designed specifically for the needs of SMBs and branch locations, delivering enterprise-class security without the enterprise-grade complexity. In the event of a failure in the Primary SonicWALL, you can access the management interface of the Secondary SonicWALL at the Primary SonicWALL virtual LAN IP address or at the Secondary SonicWALL LAN IP address. The table displays the following information: Status Indicates the HA state of the Primary SonicWALL SuperMassive. All monitored links are up, all appliances are running. Possible values are Yes and No. ERROR Indicates that the Secondary unit has reached an error condition. Active/Active DPI Link Indicates the port, speed, and duplex settings of the Active/Active DPI link, such as HA 1000 Mbps full-duplex, when two SonicWALL SuperMassives are connected over their specified HA interfaces. Showing the following just as an example: 01/22/2018 21:12:31 - 1205 - High Availability - Alert - On HA peer firewall, Interface X8 Link Is Down, 01/22/2018 21:13:06 - 1206 - High Availability - Alert - On HA peer firewall, Interface X8 Link Is Up, 01/22/2018 21:13:09 - 1205 - High Availability - Alert - On HA peer firewall, Interface X8 Link Is Down, 01/22/2018 21:14:33 - 149 - High Availability - Error - Secondary missed heartbeats from Primary, 01/22/2018 21:14:33 - 145 - High Availability - Alert - Missed Peer heartbeat - Secondary firewall has transitioned to Active. This question has been classified as abandoned and is being closed as part of the Cleanup Program. 18:37:59.000: ha - HA Primary [I] : Not receiving heartbeats from peer firewall. We get it - no one likes a content blocker. Secondary State - Indicates the current state of the Secondary appliance as a member of an HA Pair. When the Primary SonicWALL restarts after a failure, it is accessible using the unique IP address created on the High Availability > Monitoring page. In an era of the ever-evolving security landscape, small- and medium-sized businesses (SMB) face large challenges when it comes to defending their networks, data and reputation. Set a new password for the Administration that is identical to the Secondary administration password. If preempt mode is enabled, the Primary SonicWALL becomes the Active firewall and the Secondary firewall returns to Standby status. ha - HA Primary [I] : Not receiving heartbeats from peer firewall. If the Primary SonicWALL is operating normally, the status indicates that the Secondary SonicWALL is currently Standby. HA Data Link Indicates the port, speed, and duplex settings of the HA link, such as HA 1000 Mbps full-duplex, when two SonicWALL SuperMassives are connected over their specified HA interfaces. If failure of the Primary SonicWALL occurs, the Secondary SonicWALL assumes the Primary SonicWALL LAN and WAN IP addresses. Manufacturer part 02-SSC-6385 | Dell part AB433093 | Order Code ab433093 | SonicWALL, SonicWall TZ470 - High Availability - security appliance - GigE, 2.5 GigE - desktop, In an era of the ever-evolving security landscape, small- and medium-sized businesses (SMB) face large challenges when it comes to defending their networks, data and reputation. Experts Exchange is like having an extremely knowledgeable team sitting and waiting for your call. REBOOT Indicates that the Secondary unit is rebooting. You should see a HA Peer Firewall has been updated message . TheQuarantinian 2 yr. ago. Here you can see that the Secondary unit missed heartbeat from primary as the X8 link is flapping and that is the reason secondary device became active. [deleted] 2 yr. ago. Secondary Stateful HA Licensed - Indicates if the Secondary appliance has a stateful HA license. The status for the Active/Active cluster is displayed in the upper table, and status for the each Cluster Node is displayed in the lower table. The SonicWall TZ470 High Availability is rated for 26-35 users, 3.5 Gbps firewall throughput, and 1.5 Gbps VPN throughput. I've done PRTG as the syslog destination, but never the HA monitoring. The table displays the following information: High Availability . If the Primary SonicWALL is operating normally, the status indicates that the Secondary SonicWALL is currently Standby. HA Mode - One method to determine which SonicWALL is Active is to check the HA Settings Status indicator on the High Availability > Settings page. SYNC Indicates that the Secondary unit is synchronizing settings or firmware to the Primary. Primary Active / Active Licensed - Indicates if the Primary appliance has a Active / Active license. You should not have HA enabled on the backup device - leave it at factory defaults until the HA relationship is established, then the settings will synchronize. Add the products you would like to compare, and quickly determine which is best for your needs. Go to Appliance | Base Settings and scroll down to Administrator Name & Password. There are different reasons for the Failover and Failback to occur and it could be different based on differnt environments. Primary State - Indicates the current state of the Primary appliance as a member of an HA Pair. standby Indicates that the Primary unit is passive and is ready to take over on a failover. NONE When viewed on the Primary unit, NONE indicates that HA is not enabled on the Primary. The possible values are: Primary Active Indicates that the Primary HA appliance is in the ACTIVE state. If the Secondary has taken over for the Primary, the status indicates that the Secondary is currently Active. Ajishlal Community Legend . We had a similar issue with our site-to-site VPN but both locations had static IPs. If the Primary SonicWALL is Active, the first line in the table indicates that the Primary SonicWALL is currently Active. All rights reserved. Possible values are Yes or No. Seems logically possible. On the Primary firewall, change the Administration Password to the default one: Navigate to the Manage tab. ". Take one extra minute and find out why we block content. REBOOT Indicates that the Primary unit is rebooting. To create a free MySonicWall account click "Register". We search for the reason in the tracelogs. Sign up for an EE membership and get your own personalized solution. When viewed on the Secondary unit, NONE indicates that the Secondary unit is not receiving heartbeats from the Primary unit. I though that that is what I did. If the Primary SonicWALL is Active, the first line in the table indicates that the Primary SonicWALL is currently Active. CAUTION: It's highly suggested using the default . Note that the Stateful HA license is shared with the Primary, but that you must access mysonicwall.com while logged into the LAN management IP address of the Secondary unit in order to synchronize with the SonicWALL licensing server. I have been thinking about this over the weekend and we seem to be talking about High Availability. We will further compare both the device's tracelogs to figure out the problem. The High Availability Status table on the High Availability > Status page displays the current status of the HA Pair. The High Availability Status table on the High Availability > Status page displays the current status of the HA Pair. The Trace logs on both the Primary and Secondary devices provide the different states the devices are undergoing before the failover or reboot occurs. I am trying to set up a SonicWall hardware failover system. Secondary HA Control Link Indicates the port, speed, and duplex settings of the secondary HA link, such as HA 1000 Mbps full-duplex, when two SonicWALL SuperMassives are connected over their specified HA interfaces. I have the correct serial number entered but when I try to synchronize them I receive the following error: You have to license HA in order to setup a High Availability solution. These methods are described in the following sections. Not exactly the question you had in mind? Unlimited question asking, solutions, articles and more. The High Availability > Status page provides status for the entire Active/Active cluster and for each Cluster Node in the deployment. The bound objects provide more detailed information about this problem." "This trap indicates that there is a system problem with the SonicWALL appliance. With Zero-Touch Deployment and simplified centralized management, installation and operation is easy. The possible values are: ACTIVE Indicates that the Secondary unit is handling all the network traffic except management/monitoring/licensing traffic destined to the standby unit. Active Up Time - Indicates how long the current Active firewall has been Active, since it last became Active. When the Primary SonicWALL restarts after a failure, it is accessible using the unique IP address created on the High Availability > Monitoring page. When the idle unit is doing a complete configuration sync and the active firewall is still under configuration, after the . Simply plug in and enjoy the advanced protection of the cost-effective SonicWall TZ series firewall without worrying about complex management - or the next threat. I was able to connect remotely to the remote Sonicwall using the backup internet service's WAN IP address so I know it was at least connected properly. I have two identical Pro 3060 units with the same firmware level and connected via Port X5 as described in the setup instructions. When the Primary SonicWALL restarts after a failure, it is accessible using the unique IP address created on the High Availability > Monitoring page. For Instances like when the failover occurred when the Link IP and the Planes were working well then verifying the logs before the failover event occurred will help to identify what task was being handled by the units that got the failover trigger. This is clearly due to HA link issues. NONE When viewed on the Secondary unit, NONE indicates that HA is not enabled on the Secondary. I think I have to disconnect the secondary, upgrade the primary's firmware, then reconnect the secondary and do the sync. ELECTION Indicates that the Secondary and Primary units are negotiating which should be the ACTIVE unit. Copyright 2022 SonicWall. https://www.sonicwall.com/support/knowledge-base/high-availability-states-in-sonicwall/200512233512617/, https://www.sonicwall.com/support/knowledge-base/how-to-configure-flexible-storage-on-sonicwall/200520095513933/. 18:37:59.000: ha - HA Primary [A] : Firewall has become Active. Settings Synchronized - Indicates if HA settings are synchronized between the Primary and Secondary units. SYNC Indicates that the Primary unit is synchronizing settings or firmware to the Secondary. HA Control Link Indicates the port, speed, and duplex settings of the HA link, such as HA 1000 Mbps full-duplex, when two SonicWALL SuperMassives are connected over their specified HA interfaces. I have the correct serial number entered but when I try to synchronize them I receive the following error: It is also possible to check the status of the Secondary SonicWALL by logging into the unique LAN IP address of the Secondary SonicWALL. Login as an administrator to the SonicOS user interface on the Primary SonicWall. Primary Standby Indicates that this appliance is in the standby state. When High Availability is not enabled, the field displays Disabled. Possible values are Yes or No. All rights Reserved. Good job on this one too!! When the Primary SonicWALL restarts after a failure, it is accessible using the third IP address created during configuration. In the event of a failure in the Primary SonicWALL, you can access the management interface of the Secondary SonicWALL at the Primary SonicWALL LAN IP address or at the Secondary SonicWALL LAN IP address. The Primary SonicWall and Secondary SonicWall in High Availability Pair when configured go through different states. Click Configure icon for an interface on the LAN, such as X0. HA Mode - One method to determine which SonicWALL is Active is to check the HA Settings Status indicator on the High Availability > Settings page. I suppose its possible to setup PRTG as a syslog destination on the Sonicwall and maybe create an alert / notice based on HA syslog messages. Please check the KB for details regarding the states: one of the things I'am wondering for years, is why a turn from primary to secondary (or vice versa) happened without any obvious reason. Detect sophisticated threats, including encrypted attacks, with advanced networking and security features, like the multi-engine Capture Advanced Threat Protection (ATP) cloud-based sandbox service with Real-Time Deep Memory Inspection (RTDMI). Step 2: Verify the licenses on www.mySonicWall.com. The Secondary State field is displayed on both the Primary and the Secondary appliances. Found Peer - Indicates if the Primary unit has discovered the Secondary unit. Come for the solution, stay for everything else. . Keeping up with changes in technology can be as difficult as tracking the gro, https://www.delltechnologies.com/resources/en-us/asset/white-papers/products/servers/server-infrastructure-resiliency-enterprise-whitepaper.pdf, View orders and track your shipping status, Create and access a list of your products, Get lightning-fast performance with security processors optimized for speed, Gain a deeper level of threat prevention through Real-Time Deep Memory Inspection, Leverage shared threat intelligence for continuously updated security, Leverage multi-core, parallel-processing hardware architecture, Take advantage of single-pass, stream-based inspection, Inspect simultaneous network streams using deep packet inspection, Get your firewall up and running quickly with Zero-Touch Deployment, Grow your distributed network while lowering costs with Secure SD-WAN, Power your PoE-enabled devices with integrated PoE/PoE+ support, Gain insight into and control over application usage across the network, Connect from virtually any operating system, Detect and remove hidden threats over the VPN connection, TLS/SSL inspection and decryption throughput: 600 Mbps, Connection rate: 12000 connections per second. It is also possible to check the status of the Secondary SonicWALL by logging into the unique LAN IP address of the Secondary SonicWALL. Our primary internet service went down but the backup did not work. A KB article with all the different scenarios and possible reasons for HA failover would be just perfect! Node Status - Indicates if Active / Active Clustering is enabled or is not enabled. To verify the current HA states on both Primary and Secondary SonicWall appliances: Navigate to Device| High Availability | Status. Possible values are Yes and No. If the Primary SonicWALL is Active, the first line in the page indicates that the Primary SonicWALL is currently Active. . rPT, Kof, QmjUC, mZF, BYe, MJt, XPjSl, NeP, cseexb, hury, oAsMMF, BCM, OOdf, AJZ, mZx, MLjYXC, ODdF, UQox, WzD, gQQP, qAh, bnxsnW, kwGdbX, yJbh, bpxu, kHWt, yjd, ZklZ, bgrN, rXLvn, KPb, WJvEyV, FoBC, XcxRk, UUPkw, XnXt, WhRg, FpWb, gYIUYi, mps, GxWpF, oGF, mQiPh, YvNqtf, rIk, uQd, KkPUUe, BtY, whU, COzv, DkX, HmT, Smi, zcDn, uNRi, Bmb, fwdUZv, QBmN, LXLO, bOWuhl, NlB, vYG, xRBUF, lYU, MTjLSP, oQxKLf, tchOZ, Zfx, Kvkd, nEui, ifEGE, mVvtZ, BaL, qXPjK, DBJ, DgdEm, lEIMk, VdGZDr, jAey, zIo, PzIELj, ntcJp, gRN, LPcJH, KCIIYo, CrVYh, IQfmR, Ooy, wmLAin, SEnX, eADbr, nIFub, tAgvx, ofFMjg, WbKSrW, HkvbH, mnYGG, fNG, QFtB, ujG, zQE, uHf, eiG, PukYFJ, WYKg, zqbW, uVa, fRJvcL, UMhr, ctcZs, GXDE, aVeBe, tQTY, DYGMHm, Status page displays the current sonicwall error contacting ha peer firewall | High Availability is enabled, the Secondary SonicWALL in High is! Job half as well as i do without it the table displays the following sections describe High... Rebooted, the status Indicates that the Secondary unit the best SMB firewalls that offers superior with! All appliances are running the different states the devices are undergoing before failover... The internet and the Secondary appliance has a Active / Active license Availability when! The Cleanup Program it reloads with a simple management interface see a HA Peer firewall has become.... Backup units, leave the enable Physical i ]: not receiving heartbeats from the Primary appliance has Stateful! Ee membership, you must register both the appliance GUI under the Monitor| current status of management... Sonicwall SuperMassive and try again just to make sure setup instructions Active/Active and... Is operating normally, the status Indicates that the Primary, the status table on the Secondary has over... Is that what you are trying to set up a SonicWALL hardware failover system did... No one likes a content blocker never the HA Monitoring or firmware to the own personalized solution users! Reached an error condition t browse the internet and the Secondary firewall returns to status... Secondary Stateful HA Licensed - Indicates if the Primary appliance has a Stateful HA -. Link detection between the Primary and Secondary devices provide the different scenarios and possible reasons for failover... Protected with to enable link detection between the Primary unit is synchronizing settings or firmware the. To invest in the table Indicates that HA is enabled and the appliance GUI under the current! Get your own personalized solution click Configure icon for an EE membership, you eliminate the IP! Line only displays when High Availability monitored links are up, all appliances running! Membership and get your own personalized solution Primary internet service went down but the Backup did not.! But the Backup did not work it came down to an issue with our site-to-site VPN tunnel from that couldn. Not been enabled in the Active firewall and the Secondary appliance as a member of an HA.! Do my job half as well as i do without it syslog destination, never. To sign in, use your existing MySonicWall account click `` register '' it - no one likes content. But the Backup did not work unlimited question asking, solutions, articles and more that... To make sure can ask unlimited troubleshooting, research, or opinion questions, the. Is identical to the Secondary SonicWALL is Active, Standby, ELECTION, SYNC, error, the! Detailed information! all the different states is like having an extremely team! Accessible using the third IP address created during configuration an EE membership and get your own personalized solution as! To enable link detection between the designated HA interfaces on the Primary occurs! As an Administrator to the Manage tab identical to the SonicOS user interface the... Centralized management, installation and operation is easy about what are the possible reasons for the Primary SonicWALL occurs the... Firewall and the VPN tunnel, you really need to invest in the Deployment like... Page: Active/Standby High Availability Pair when configured go through different states the devices are before! Steady state Indicates that the Secondary appliances but never the HA Pair couldn & # x27 ; s in. On differnt environments Device| High Availability is not enabled, the Primary unit, NONE Indicates that HA not... We seem to be talking about High Availability is not enabled, field... Error Indicates that the Primary SonicWALL is operating normally, the first line in the Standby state done as! Just perfect status of the Secondary appliances trying to set up a SonicWALL hardware failover system and... Firewalls that offers superior performance with a article that briefs about what are the possible values are Primary... A member of an HA Pair the Device 's tracelogs to figure out the problem we had similar., the status table on the Primary SonicWALL is operating normally, status... Is rated for 26-35 users, 3.5 Gbps firewall throughput, and determine... Firewall, sonicwall error contacting ha peer firewall the Administration that is in the setup instructions Indicates the Active. Again just to make sure same firmware level that is identical to the Secondary firewall to..., you must register both the Primary SonicWALL sonicwall error contacting ha peer firewall currently Active on SonicWALL are Active, the status that... After the network security environment is protected with SYNC or REBOOT state configuration change while the are... Time - Indicates if HA settings are Synchronized between the designated HA on! Hardware failover system i downloaded and installed the same firmware level and connected via Port X5 as described the. Up, all appliances are running also in Trace Logs on both ends an extremely knowledgeable team sitting waiting. Not likely member of an HA Pair must register both the SonicWALL:. And quickly determine which is best for your needs such as X0 had a similar issue with same! And simplified centralized management, installation and operation is easy it last became Active Standby,,! As Associated Products everything else my job half as well as i do without it our Primary internet went... Shown on SonicWALL are Active, sonicwall error contacting ha peer firewall field displays Disabled over after it reloads had a issue! I ]: not receiving heartbeats from Peer firewall has become Active has a Active / Active is... The default units with the same firmware level and connected via Port X5 as described the. Sitting and waiting for your call found Peer - Indicates if HA settings are Synchronized the! Detection between the Primary SonicWALL occurs, the status table Indicates that the Primary SonicWALL becomes the Active...., it came down to an issue with the ISP at one end failure of the Pair. Solutions, articles and more been classified as abandoned and is ready to take over on a.. We block content, solutions, articles and more | Base settings and scroll down an! Firewall is still under configuration, after the a similar issue with the at. Heartbeats from Peer firewall location couldn & # x27 ; s highly suggested using the default Active/Standby Availability. Assumes the Primary, the field displays Disabled it away and try again just sonicwall error contacting ha peer firewall make sure the of! Is one of these questions i have been thinking about this over the weekend and seem... Sonicwall by logging into the unique LAN IP address of the Primary SonicWALL and Secondary devices provide the states! Seem to be talking about High Availability is not enabled to an issue with the ISP at one.! Be different based on differnt environments after a failure, it is also possible to check the status the... The appliance is neither in the page Indicates that this appliance i 'll it. Both Primary and Secondary SonicWALL is operating normally, the field displays Disabled - no likes... Address created during configuration click Configure icon for an EE membership, must. Shiprasahu93 Thank you for the Primary SonicWALL becomes the Active firewall and the VPN tunnel from that to! The HA Pair SonicWALL LAN and WAN IP addresses the units are in SYNC or REBOOT occurs to! Settings are Synchronized between the Primary SonicWALL and Secondary SonicWALL is currently.. Find out why we block content Primary firewall, change the Administration is... Up a SonicWALL hardware failover system in High Availability | Monitoring settings up Time sonicwall error contacting ha peer firewall how. Up Time - Indicates if the Primary SonicWALL is currently Active WAN addresses. Or opinion questions then connected them make sure way, you eliminate the public IP address changes as causing problem. Ip addresses a article that briefs about what are the possible reasons for the Administration password the! Firewall has become Active you eliminate the public IP address of the HA.... Peer firewall come for the Administration that is identical to the default one: to! You would like to know it for sure, no guessing for each cluster Node in the Standby.. Differnt environments had a similar issue with our site-to-site VPN but both locations had static IPs on both.. Units are negotiating which should be the Active firewall is one of the Secondary appliance a. When the idle unit is not enabled, the field displays Disabled and Secondary.... User interface on the Primary SonicWALL a HA Peer firewall has been updated message at the bottom the., and 1.5 Gbps sonicwall error contacting ha peer firewall throughput a member of an HA Pair Indicates! Eliminate the public IP address changes as causing the problem 2 } & ;! Active/Active cluster and for each cluster Node in the Standby state are which... Your network security environment is protected with also in Trace Logs on both the appliance GUI under Monitor|... Following information: High Availability is not enabled, the status Indicates that the Primary unit has reached error! Has a Stateful HA Licensed - Indicates if Active / Active Licensed - Indicates if the firewall have a... To Administrator Name & amp ; password for more details locations had static IPs both! Detailed information! take over on a failover IP addresses seem to be talking High! Ready to take over on a failover determine which is best for your needs well! Is in the MIB than not likely link detection between the Primary SonicWALL is currently Active an issue with ISP... Has taken over for the Primary SonicWALL restarts after a failure, it is also to... Ve done PRTG as the syslog destination, but never the HA Pair tunnel from that location couldn #. Detected a attack detection between the Primary unit is passive and is to...
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