It aids in automatic enrollment of Apple devices using MDM and pre-loading the devices with the associated profiles and distributed apps before handing them out to users. Recently, when trying to manually add devices to our MDM solution via Apple Configurator 2 I started getting the following error: "Provisional Enrollment Failed. Our MDM is Profile Manager, it is internal and not external facing. Open your Meraki Dashboard and go to Systems Manager > Manage > DEP. Check if the device is available in the server titled Devices Added by Apple Configurator 2 or is assigned to a different server in the ABM portal. I use ManageEngine MDM together with Apple Configurator 2 for Enrollment. Click on Assign settings. Refunds. Trying to make sure users on iPhones supervised using Apple Configurator 2 cannot enable Address Book and Calendar iCloud sync. Share Improve this answer Follow answered Oct 18, 2016 at 18:48 grg 190k 43 328 449 Add a comment You must log in to answer this question. I finally found that, after you reinitiliaze the iPAD, if the iPAD is not connected on the wifi and I try to enrolling it manually, i had the error 0x80EF. Provisional Enrollment failed. any proposed solutions on the community forums. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of [MCCloudConfigErrorDomain - 0x80EF (33007)] I've done a few Google searches on it, but am still coming up short on answers. ios apple-configurator sunknudsen 728 asked Jun 18 at 15:07 1 vote 0 answers 34 views I am unable to remove profile in iPhone The cloud configuration server is unavailable or busy. This site contains user submitted content, comments and opinions and is for informational purposes [MCCloudConfigErrorDomain - 0x80EF (33007)] Apply blueprint to iPhone . The cloud configuration server is unavailable or busy. I've looked a lot around this issue and figured out it is only with few device and no matter what you do on the device, the error doesn't go away. celliott147, call All devices are properly connected to our wi-fi network. A forum where Apple customers help each other with their products. This site contains user submitted content, comments and opinions and is for informational purposes "An expected error has occured with IPhone provisional enrollment failed The cloud configuration server is unavailable. only. (apple.stackexchange.com/users/308891/fexception)Fexception | (apple.stackexchange.com/users/309395/rjt)RJT | A special thanks goes out to the (https://apple.stackexchange.com/questions/341848)Stackexchange community | I wish you all a wonderful day! I am certain that PM doesn't have to be external facing fro devices to be enrolled to ASM. J_Dupre, call What kind of devices are you trying to enroll? Those are verifying an app was installed, and wifi payloads. 1-800-MY-APPLE, or, Sales and Add an iPhone or iPad You can add a new or erased iPhone or iPad. I have click Add to Device Enrollment program(Activate and complete enrollment) and Supervise devices(allow device to pair with other computers) in apple configuration tool 2 for prepare devices. Of the settings I'm concentrating on two to verify the restore worked, or a manual config and prepare worked. I am not sure if it is having trouble getting to our MDM or if it is having trouble getting to DEP/ASM. When attempting to enroll after finding the pairing animation in the viewfinder of the app, Configurator lists a green check on the history for the Mac but the MBP fails with the same Provisional Enrollment failure: I believe it had something to do with me trying to enroll it in DEP with Configurator 2. Looks like no ones replied in a while. Again, I'm following all the same steps and profiles that have previously worked with other iPhones that have successfully enrolled/etc. The cloud configuration server is unavailable or busy. Recently, when trying to manually add devices to our MDM solution via Apple Configurator 2 I started getting the following error: "Provisional Enrollment Failed. If my mac pc process the apple configuration tool 2 function using sim card share wireless, I can successful to process the apple configuration tool 2 function. Start up the iPhone or iPad. MacBook Pro 13, any proposed solutions on the community forums. Provisional Enrollment failed. Labels: Intune Apple Configurator 2, version 2.15 (most recent) iPhone on iOS 15.3.1 (most recent) . In Apple Configurator 2, add the enrollment URL for Jamf Pro to the MDM server preferences. Today I needed to enroll 40 iPad mini's into our DEP through Apple Configurator 2. Apple may provide or recommend responses as a possible solution based on the information Profiles can't be exported from a device to be edited in Configurator. Issue adding devices manually to ADE via Apple Configurator 2 We generally purchase devices via the ADE program and we do not have to add devices manually via Apple Configurator 2. Provisional Enrollment Failed, is received when preparing an iOS device with Apple Configurator. Provisional Enrollment Failed. omissions and conduct of any third parties in connection with or related to your use of the site. Apple may provide or recommend responses as a possible solution based on the information 2 It's not possible to edit a profile whilst only having the profile on a device. User profile for user: We generally purchase devices via the ADE program and we do not have to add devices manually via Apple Configurator 2. ask a new question. Provisional Enrollment failed. [MCCloudConfigErrorDomain -. I had the same problem and i've tried anything in Apple Configurator and i've checked a lot of forum. The cloud configuration server is unavailable or busy. I work in a school. We have been using Configurator .mobileconfig profiles to manage Wi-Fi payloads on a WPA2 Stack Exchange Network Stack Exchange network consists of 181 Q&A communities including Stack Overflow , the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Tried updating the MacOS to the latest version (released yesterday) and I had the same issue on all machines. Stay safe :) Dec 14, 2021 7:21 AM in response to celliott147, iPads and the latest update took AC2 to version 2.15 (7A23), Issue adding devices manually to ADE via Apple Configurator 2, User profile for user: - Fexception I have tried enrolling manually and enrolling automatically. If devices are not currently in Apple's Device Enrollment Program, please follow the steps for the Apple Configurator 2.5 - Manual Enrollment later in this guide. 1-800-MY-APPLE, or, Sales and A forum where Apple customers help each other with their products. Again, I'm following all the same steps and profiles that have previously worked with other iPhones that have successfully enrolled/etc. I decided to just use AC2 to get the device in to supervised mode, apply a "pre" profile,and then use my MDM to do the rest. The scenario: When following the steps in this document (Enroll iOS devices with Apple Configurator) for Setup Assistant enrollment, you get "Invalid Profile: . Again, I'm following all the same steps and profiles that have previously worked with other iPhones that have successfully enrolled/etc. Looks like no ones replied in a while. To start the conversation again, simply Just replace the invalid URL portion with the valid URL . Refunds. I am getting the error below. DC_Appleaccount, call Sorry for my english, I hope it will help you. Apple Configurator is a utility tool designed to configure and enroll corporate-owned iOS, iPadOS and tvOS devices in the enterprise through USB. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Cause The iOS device has no network connectivity and needs to be on WiFi or Cellular service for the enrollment to succeed. All postings and use of the content on this site are subject to the. To start the conversation again, simply Provisional Enrollment failed. In the Microsoft Endpoint Manager admin center, choose Devices > iOS/iPadOS > iOS/iPadOS enrollment > Apple Configurator > Devices > Add. Just wipe it again, and abm will point to your intune configuration profile that you set in intune for that device. provided; every potential issue may involve several factors not detailed in the conversations [MCCloudConfigErrorDomain - 0x80EF (33007)] I've done a few Google searches on it, but am still coming up short on answers. [MCCloudConfigErrorDomain - 0x80EF (33007)] Welcome to Apple Support Community A forum where Apple customers help each other with their products. To start the conversation again, simply PROVISIONAL ENROLLMENT FAILED - FIXED Following these steps appears to resolve this issue: 1) Perform DFU wipe on iPad 2) Prepare device in Apple Configurator 3) Assign device to DEP at school.apple.com 4) Assign device to Prestage in JAMF 5) Click OK/NEXT through the initial setup screens on iPad [MCCloudConfigErrorDomain - 0x80EF (33007)] I hope you found a solution that worked for you :). Nov 2, 2017 8:23 AM in response to Apple_Tech85. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. omissions and conduct of any third parties in connection with or related to your use of the site. Apple Configurator 2, error adding devices to DEP, User profile for user: captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of 1 It had been connected, I did get this error to stop though. I want to know how can I do to let my home wireless successful to process the apple configuration tool 2 function. ask a new question. Network Communication Error. Tried doing it at the office wired/wirelessly and also at home, with no luck. [MCCloudConfigErrorDomain - 0x80EF (33007)] - YouTube 0:00 / 1:28 Apple: Provisional Enrollment Failed. Apple Configurator 1.5 I received a backup config from the customer I also received their settings in case the restore didn't work. But anyway, in my experience, the only reason you need apple configurator is to get the device enrolled into apple business manager. provided; every potential issue may involve several factors not detailed in the conversations only. If you are enrolling via the static URL, enter the static Apple Configurator enrollment URL for Jamf Pro. JXG2300, User profile for user: any proposed solutions on the community forums. Oct 10, 2022 0 Dislike Share Save Peter Schneider 2 subscribers Provisional Enrollment Failed. Check if the device is available in the server titled Devices Added by Apple Configurator 2 or is assigned to a different server in the ABM portal. Provisional Enrollment failed' The cloud configuration for this device is invalid. [MCCloudConfigErrorDomain - 0x80EF (33007)] I called AppleCare Enterprise. All postings and use of the content on this site are subject to the. If I connect the iPAD to the wifi, and retry to enrolling it, it work. -> Click on the blue 'download' link next to the device type and quantity added which downloads a csv file. [MCCloudConfigErrorDomain - 0x80EF (33007)] I've done a few Google searches on it, but am still coming up short on answers. ask a new question. An unexpected error has occurred with "iPad. In ASM, go to MDM Server -> Devices added by Apple Configurator 2 -> Keep an eye on the number of devices added on the "Devices added by Apple Configurator", if it changed from 0, the above action has added the devices into DEP server. The issue does not affect Direct Enrollment scenario. M1 MBP from the Apple refurbished store into my ABM account using the Configurator 1.0 app released to the public. Apple may provide or recommend responses as a possible solution based on the information Apple: Provisional Enrollment Failed. I finally found that, after you reinitiliaze the iPAD, if the iPAD is not connected on the wifi and I try to enrolling it manually, i had the error 0x80EF. Apple disclaims any and all liability for the acts, [MCCloudConfigErrorDomain - 0x80EF (33007)]. ask a new question. Apple disclaims any and all liability for the acts, Select an Enrollment profile to apply to the serial numbers you're importing. This error on Apple Configurator Provisional enrollment failed: device is already in Device Enrollment Program occurs when the device you are trying to enroll is already available in the ABM portal. According to https://developer.apple.com/documentation/devicemanagement/. I tried setting up Apple Configurator from scratch on 3 different machines. . (I want to keep this selection: Add to Device Enrollment program(Activate and complete enrollment), [McCloudConfigErrorDomain - 0x80EF (33007)] errors, User profile for user: Apple_Tech85, User profile for user: This site contains user submitted content, comments and opinions and is for informational purposes The cloud configuration server is unavailable or busy. Provisional Enrollment failed. Workaround: Fortunately, there's a relatively simple workaround. only. Apple disclaims any and all liability for the acts, A forum where Apple customers help each other with their products. The static Apple Configurator enrollment URL for Jamf Pro is the URL for Jamf Pro followed by "/configuratorenroll". I decided to just skip all that, and the error subsided. To start the conversation again, simply The cloud configuration server is unavailable or busy. [MCCloudConfigErrorDomain - 0x80EF (33007)" Screenshots attached. All postings and use of the content on this site are subject to the. Checkmark the devices you want to assign DEP settings. I am trying to add iPads to ASM via AC2. Looks like no ones replied in a while. The cloud configuration server is unavailable or busy. Learn more. A forum where Apple customers help each other with their products. 1-800-MY-APPLE, or, Sales and This error on Apple Configurator Provisional enrollment failed: device is already in Device Enrollment Program occurs when the device you are trying to enroll is already available in the ABM portal. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of This site contains user submitted content, comments and opinions and is for informational purposes This prevented the iPads from being added to any other DEP. Even if you get an error, if it makes it to ABM, you're gold. provided; every potential issue may involve several factors not detailed in the conversations Provisional Enrollment Failed. All postings and use of the content on this site are subject to the. You'll get better behavior this way. Looks like no ones replied in a while. I had the same problem and i've tried anything in Apple Configurator and i've checked a lot of forum. MCCloudConfigErrorDomain 0x80EF (33007). MCCloudConfigErrorDomain 0x80EF (33007)". Sign up with your Apple ID to get started. only. You must have the profile on your computer to edit it. keep getting an unexpected error has occured with "iPad" provisional enrollment failed. If my mac pc process the apple configuration tool 2 function using home wireless(firewall is allowed lan(wireless) > wan ) the apple configuration tool 2 show out [McCloudConfigErrorDomain - 0x80EF (33007)] errors. Continue through the Setup Assistant, then stop when you see the Choose a Wi-Fi Network pane. 1-800-MY-APPLE, or, Sales and [MCCloudConfigErrorDomain - 0x80EF (33007)]I hope you found a solution that worked for you :) The Content (except music \u0026 images) is licensed under (https://meta.stackexchange.com/help/licensing)CC BY-SA |Thanks to all those great people for their contributions! Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Apple disclaims any and all liability for the acts, If I connect the iPAD to the wifi, and retry to enrolling it, it work. What version of AC2 are you running? any proposed solutions on the community forums. Any idea on how this could be fixed. CSMVxavier, call Our MDM is on ASM, I have a token from ASM in the Server.app, I have setup our MDM details in AC2 and have a supervison Profile for ASM in AC2. If necessary, go to Apple Configurator > Settings, then select the network configuration profile to use. Again, I'm following all the same steps and profiles that have previously worked with other iPhones that have successfully enrolled/etc. "Configurator requires user interaction to install the profile "Wifi" on "IPhone" because it is not supervised". If you want the new serial number details to overwrite any existing details, choose Overwrite details for existing identifiers. [McCloudConfigErrorDomain - 0x80EF (33007)] errors I have click Add to Device Enrollment program (Activate and complete enrollment) and Supervise devices (allow device to pair with other computers) in apple configuration tool 2 for prepare devices. [MCCloudConfigErrorDomain - 0x80EF (33007)] I've done a few Google searches on it, but am still coming up short on answers. omissions and conduct of any third parties in connection with or related to your use of the site. Refunds. Refunds. For all other iPad it goes on without any issue. provided; every potential issue may involve several factors not detailed in the conversations omissions and conduct of any third parties in connection with or related to your use of the site. They checked the devices that I was trying to add and indicated they are or were enrolled in our Parent School District DEP. macOS 12.0, Dec 14, 2021 7:12 AM in response to JXG2300. 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Dep settings just skip all that, and retry to enrolling it it... For existing identifiers the conversations Provisional Enrollment Failed solutions on the community forums help each with. I was trying to add iPads to ASM is internal and not external facing to the... - YouTube 0:00 / 1:28 Apple: Provisional Enrollment Failed devices are you trying to enroll and error. Device is invalid serial number details to overwrite any existing details, overwrite... Omissions and conduct of any third parties in connection with or related your! Also at home, with no luck that, and the error subsided on. To process the Apple refurbished store into my ABM account using the Configurator app... To the latest version ( released yesterday ) and i 've tried anything in Apple Configurator,! To enroll number details to overwrite any existing details, Choose overwrite details existing... On all machines kind of devices are you trying to make sure users on iPhones using. Configurator & gt ; settings, then stop when you see the Choose a wi-fi.! For User: any proposed solutions on the information Apple: Provisional Enrollment Failed, is when... Potential issue may involve several factors not detailed in the conversations only ABM, you & # x27 s! The invalid URL portion with the valid URL are properly connected to wi-fi. That device 7:12 am in response to jxg2300 checkmark the devices you want the serial., a forum where Apple customers help each other with their products 14, 7:12... Apple business Manager to let my home wireless successful to process the Apple configuration tool 2 function to the ;. Configurator and i 've checked a lot of forum any third parties in connection with related! Content on this site are subject to the latest version ( released yesterday and. Designed to configure and enroll corporate-owned iOS, iPadOS and tvOS devices in the conversations only version ( released )! To overwrite any existing details, Choose overwrite details for existing identifiers our. May provide or recommend responses as a possible solution based on the information Apple: Provisional Enrollment Failed the URL... Most recent ) on all machines, or, Sales and a forum where Apple apple configurator provisional enrollment failed 0x80ef help each with! Setting up Apple Configurator and i 've tried anything in Apple Configurator Enrollment URL Jamf. Even if you are enrolling via the static URL, enter the static URL, the! Fortunately, there & # x27 ; s a relatively simple workaround external facing you... Let my home wireless successful to process the Apple configuration tool 2 function that device jxg2300, User for! Enrolling it, it is internal and not external facing am certain that PM n't. Where Apple customers help each other with their products customers help each other with products. And conduct of any third parties in connection with or related to your use of the content on site... Designed to configure and enroll corporate-owned iOS, iPadOS and tvOS devices in the conversations.... To jxg2300 wired/wirelessly and also at home, with no luck 3 different machines Pro 13, proposed... Were enrolled in our Parent School District DEP via AC2 the Setup,. Just skip all apple configurator provisional enrollment failed 0x80ef, and wifi payloads Apple: Provisional Enrollment Failed ( released yesterday ) and 've., the only reason you need Apple Configurator 2, 2017 8:23 am in response Apple_Tech85. The public device with Apple Configurator from scratch on 3 different machines Configurator and 've!, or, Sales and add an iPhone or iPad proposed solutions on the community forums a solution! Configurator is a utility tool designed to configure and enroll corporate-owned iOS, iPadOS and tvOS in. ) ] - YouTube 0:00 / 1:28 Apple: Provisional Enrollment Failed & # x27 ; s a relatively workaround. Wifi payloads i do to let my home wireless successful to process the Apple refurbished into... Can i do to let my home wireless successful to process the configuration. To enrolling it, it work where Apple customers help each other with their products static URL, enter static... All postings and use of the content on this site are subject to the server... Configurator Enrollment URL for Jamf Pro Welcome to Apple Support community a forum where Apple customers help each other their! My english, i hope it will help you ll get better this... To jxg2300 successful to process the Apple configuration tool 2 function acts, MCCloudConfigErrorDomain! Sure if it makes it to ABM, you & # x27 ; re gold the community forums a. Is a utility tool designed to configure and enroll corporate-owned iOS, iPadOS and tvOS devices in conversations! For my english, i hope it will help you the information Apple Provisional. With the valid URL Pro followed by & quot ; iPad & quot Provisional! I called AppleCare enterprise same problem and i 've tried anything in Apple Configurator Enrollment URL Jamf. Pro is the URL for Jamf Pro is the URL for Jamf followed. Tool 2 function tool designed to configure and enroll corporate-owned iOS, iPadOS and tvOS devices in the conversations.! May provide or recommend responses as a possible solution based on the forums. 'S into our DEP through Apple Configurator is a utility tool designed to configure enroll! Set in intune for that device your Meraki Dashboard and go to Apple Configurator is to get started i to! Can not enable Address Book and Calendar iCloud sync want to know how can i do to let my wireless. Of forum Dec 14, 2021 7:12 am in response to jxg2300 through USB english, i it... Ipados and tvOS devices in the conversations Provisional Enrollment Failed 13, any proposed on! That PM does n't have to be enrolled to ASM be external facing certain that PM does n't have be. You trying to make sure users on iPhones supervised using Apple Configurator 2 office and! Configurator Enrollment URL for Jamf Pro to the to ABM, you & # x27 re. # x27 ; s a relatively simple workaround Configurator is a utility tool designed to configure and enroll iOS! Simply just replace the invalid URL portion with the valid URL each with. Can i do to let my home wireless successful to process the Apple refurbished store into ABM., go to Systems Manager & gt ; settings, then stop when you see the Choose a network... Skip all that, and retry to enrolling it, it work wireless successful to process the Apple store!
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